The illusion of choice
The DH sent out a press release today entitled ‘Statistical press notice: Patient choice survey and A&E statistics’. The content’s as bland as the headline; the section on the patient choice survey...
View ArticleThe Purpose of Patient Feedback
The Department of Health issued guidance for PCTs and provider organisations last week on how to effectively collect and learn from patient feedback. ‘Understanding What Matters: A guide to using...
View ArticleMore on Patient Feedback
Last week we wrote about the purpose of patient choice as a policy aim and its potential outcomes in practice. Interestingly, the Health Service Journal has just reported that Local Involvement...
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The NHS: a tale of four nations
The King’s Fund have published a very interesting summary of the differences between the UK’s four health services, which have diverged in their management styles since 1999 due to devolution. Some...
View ArticleThreatened walk-in centres can relieve A&E pressure and foster competition
In June, I wrote that the NHS competition regulator, Monitor, was to launch a formal investigation into the recent closures of NHS walk-in centres, which could be exacerbating the growing A&E...
View ArticleThe SNP have criticised English health, but do their attacks stack up?
‘Scotland’s Future’ white paper announced with fanfare last week stressed Scotland’s devolved NHS, seeking to strike contrasts with Westminster’s handling of the English service. This follows remarks...
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